Experienced in customer service, retail sales and Macintosh computer hardware support and service, with an emphasis on graphic design and educational support.
Education
Pax Academy
Private High School
2006
Experience
Mac Specialist, Apple Store SoHo, New York City, Fall 2006 - January 2007
Assisted customers with purchasing and support of Apple products and accessories, Sales experience included aiding customers with selection, customization and support for previously purchased products, providing basic tech support for new Mac users, users switching from Windows, and users integrating Macintosh computers with their Windows computers. Also included organization and retrieval of items requested from back of house to front of house for customers, and ringing out customers at cashwrap.
Phoner, Campaign Research and Strategy, Columbia, SC Spring 2006
Dialed registered voters to obtain data on voter's concerns, political affiliation and concerns for various governmental spending projects, keeping data organized in an easily-read manner, and assisting voters in finding polling stations.
Data Entry and Customer Assistance, Visual Graphics, Inc (Now Mac iLand), Columbia, SC, Summer-Winter 2005
Created a database of customer information for use by the Authorized Apple Service Center and large-format professional printing businesses under the Visual Graphics name, and assisting customers by phone and in person with support and repair for Apple hardware. Experience also included helping customers integrate Windows computers with Apple computers, including and not limited to network integration, print server maintenance, and basic troubleshooting.
Volunteer Experience
Not Back to School Camp, Bridge, Oregon, and Capon Bridge, West Virginia, Summers of 2003-2005
Assisted kitchen staff with various kitchen duties, including stock management, preparation, service, and dishwashing in a family-style and organic-minded kitchen setting. Included experience with alternative diets- raw foods, vegan, and allergies to corn, wheat, and gluten.
Front Porch Co-op, Cayce, SC Summer 1999-Summer 2001
Various duties as needed, including unloading shipments of fruit and vegetables, division into shares for co-op members, maintaining a list weekly of members trading shares and assisting with deliveries.
Richland County Public Library Children's Room, Columbia, SC, 1999-2001,
Assisted librarians in organizing returned materials to Dewey Decimal System shelving order, gathering materials for educational programs, and various other tasks as designated.
Computer Skills
Other skills
References available upon request.